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My account

We've made it easy for you to manage your account online. Everything you need in one location.

13-9-2024 WE ARE CURRENTLY UPDATING OUR PAYMENT SYSTEM. IF YOU NEED TO UPDATE YOUR PAYMENT DETAILS PLEASE CALL OUR FRIENDLY ACCOUNTS TEAM.

1300 731 324

Retrieve a quote

To retrieve a quote you’ve recently received, simply enter your quote number, postcode and date of birth.

Retrieve a quote

Convert your trial policy

If you have an introductory 4 or 6 weeks cover, upgrade today in a few simple steps for continuous cover.

Convert your trial policy

Make a claim

As pet lovers, we understand going to the vet can be stressful so we’ve made making a claim easy.

Make a claim

Add authorised contact

Need to add an authorised contact to your policy? Your partner, friend or another family member?

Add authorised contact

Update your policy details

Has something changed and you need to update your contact details or credit card/banking details?

We are currently updating our payment system. If you need to update your payment details, please call our friendly accounts team at
1300 731 324.

Update your policy details

Pay your bill online

With our quick and easy form, you can now pay for your pet’s insurance online.

Pay your bill online

Get in touch

Petcover will only use the information provided in relation to your request and personal information will be processed based on legitimate purposes. For more information, please refer to the privacy policy.

We’re available:

Sales
Monday-Friday 8.30am to 10:00pm (AEDT) 
Saturday 9:00am to 5:00pm (AEDT) 
Sunday 10:00am to 4:00pm (AEDT) 

Claims, accounts and underwriting
Monday-Friday 8.30am to 5:00pm (AEDT) 

Telephone: 1300 731 324