Celebrating Customer Service Excellence: Petcover New Zealand Wins Feefo Trusted Service Award 2024
17 January 2024
Petcover celebrates Customer Service Excellence with a 2024 Feefo Award Win
Petcover New Zealand is proud to announce its well-deserved recognition for delivering exceptional service to its pet insurance customers.
For a decade, the renowned verified review site Feefo, has been celebrating the brands that put customers first with exceptional levels of service through the Feefo Trusted Service Awards.
Having met strict feedback criteria, Petcover New Zealand is delighted to have been awarded an esteemed Feefo Trusted Service Award 2024.
As all reviews are verified as genuine customers, the award is a true reflection of a businesses commitment to outstanding service.
Andy Pearce, Petcover Group CEO said of the award:
“We are honoured to have received independent recognition that reflects our dedication to providing an outstanding customer service to pet owners. Our Petcover New Zealand team work hard to help support our customers when they and their beloved pets need it most, so it’s incredibly rewarding to know their feedback is so positive.”
“Petcover Group has not only been recognised for Trusted Service in New Zealand but also in Australia and the UK. These accolades exemplify our high global standards and reinforce our position as a trusted provider of pet insurance services across the globe. Looking ahead we are fully committed to upholding this standard and look forward to continuing to provide the best customer experience to pet owners around the world.”
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