What is accessibility

Accessibility means providing flexible options to accommodate each user’s needs and preferences, and ensuring the computer technology used for web pages, applications and software are as flexible and useful as possible.

What do we do

Petcover’s website has been designed to enable access for as many visitors as possible. We will be continuing to review and improve our websites for accessibility to ensure we make them as clear and effective as possible.

To ensure that we meet or exceed the requirements of the New Zealand Web Accessibility Standard 1.1, we continually review our site and modify pages to remove any problems for people with disabilities.

All pages on our website are accessible to people who use screen reading software and to those with other vision or mobility impairments. We use Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS) to create pages and documents that are accessible to our customers. In creating HTML documents, we follow WAI standards; for example, we include alternate text to describe graphics; and provide access keys on our key hyperlinks.

How to increase the size of the text in your browser:

Internet Explorer 7 and above – use the keyboard shortcut of control and + or – to increase or decrease the text size. Or go to the view menu and select text size; you can also go to tools, then internet options, then accessibility.

Internet Explorer 6 and below – are no longer fully supported, therefore, you may not have the same experience as you would do using a current browser.

Firefox – use the keyboard shortcut by pressing Control and +, or go to the view menu and select Text Size and then increase the font.

Chrome – use the keyboard shortcut by pressing Control and +, go to the customize menu and use the zoom options.

Safari – press the Apple key and then the plus key to increase text size, or to the view menu and select make text bigger.

Opera – go to the view menu, select preferences then fonts and then change the minimum font size.

Having trouble accessing a page or have a question

If you have trouble accessing one of our web pages or have questions about our accessibility policy, please contact us on 0800 738 268 or email us at


Your feedback is important to us. If there are any areas of the site you find difficult to use or seems to be broken, please get in touch by sending an email to and tell us where it is and what happened so we can do our best to fix it.