Contact us

Whether you have a question about your cat, dog, horse or exotic animal insurance, we're here to help.

How to contact us

If you need any help with your policy at any point, please get in touch with our team.

We are open Monday to Friday, 9am-5pm.

Telephone: 0800 400 720

Making a complaint

Your experience matters to us. If there’s anything about our service that didn’t meet your expectations, please let us know—we’re here to listen and make it right.

Make a complaint